When a teammate needs access to Backoffice, create a separate account for them rather than sharing yours. You can do it yourself under Settings > Admin Setting in under 3 minutes. The system emails them a temporary password automatically — you never set a password for them, and you never need to contact the DeepBLOK team.

⚡ Quick Path: Settings → Admin Setting → blue + Create Admin → enter email, first name, last name, select Brand → choose Select Role → blue Create & Send Invitation

Requirements before you start

  • An account that can see Settings > Admin Setting — if you open Settings and Admin Setting isn't listed, your account doesn't have this permission. Ask an Admin on your team to create the account instead.
  • Your teammate's real email address — they must be able to open it right away, because the temporary password goes there, and this email becomes their login username.
  • Their first and last name — shown in the admin list and in the record of who changed what.
  • The user's role, set in advance — see the "Which Role Should You Pick" comparison below before you start filling in the form.

Create an Admin Account in 5 Steps

Step 1: Open Admin Setting

In the left sidebar, scroll to the bottom and click Settings. The menu expands into a sub-list — click Admin Setting.

📌 Note: the live product spells this menu Settings (with an s), while some manual pages write "Setting". They are the same menu.

Expanded Settings menu in the DeepBLOK Backoffice sidebar showing the Admin Setting sub-item
Expanded Settings menu in the DeepBLOK Backoffice sidebar showing the Admin Setting sub-item

Step 2: Click Create Admin

The Admin Setting page shows an Admin Setting List panel with every admin in your brand. In the top-right corner of that panel is a blue + Create Admin button — click it.

1.4.2 full Admin Setting page showing the Admin Setting List table — highlight the blue "+ Create Admin" button in the top right.
DeepBLOK Backoffice Admin Setting page showing the admin list table and the blue Create Admin button

Step 3: Fill in the User's Details

The Admin Create page opens. In the Admin Profile Information panel, complete all 4 fields — each carries a red *, meaning all are required.

FieldWhat to enter
Email AddressThe new admin's email — this doubles as their login username, so check the spelling carefully
First NameGiven name
Last NameFamily name
Brand AssignmentWhich brands they can access — shown as green chips. You can select more than one if your organisation runs multiple brands

💡 Brand Assignment defines the data they will see. Assign one brand and they see only that brand's members and campaigns. Assign only what they actually need.