Team, Permissions & Privacy
Decide what each teammate can access, review the admin activity log, and handle customer consent in line with PDPA
Articles in this category
What Each Role Can Do
Not sure how much access a teammate needs? Compare all 5 DeepBLOK Backoffice roles and learn to read the Role Management table before granting access.
How to Change the Role on an Existing Admin Account
Someone moved teams and needs different access? Change the role on an existing DeepBLOK admin account in 5 steps, and confirm the new permissions are live.
How to Delete an Admin Account You No Longer Use
Someone left and their access has to be closed? Delete a DeepBLOK admin account in 4 steps, with the checks to run first — because deleting cannot be undone.
How to Check the Admin Log to See Who Did What to a Member's Data
Someone edited a customer's details and you need to know who? Open the Admin Log tab on the member's page to see who changed what, when, and the old value.
How to Add Terms and Conditions (T&C) for Members to Read
Need T&C in place before your membership programme goes live? Add your terms in 5 steps, set the version number, and activate it for members to accept.
How to Add Your Privacy Policy
Need a privacy policy in place for PDPA? Add yours in 5 steps, with a checklist for the wording and how to save a draft without customers seeing it yet.
How to Check an Individual Member's Consent Status
A customer asks whether they ever agreed to marketing? Open the Consents & Privacy tab to read their per-channel status and the document versions they accepted.
What to Do When a Customer Asks to Withdraw Consent or Delete Their Data
A PDPA request has landed and you're not sure where to start? Follow a 6-step process from identity check to closing the loop, plus what to keep as evidence.