Campaigns & Communication
Reach the right customers through LINE OA, schedule announcements ahead of time, run check-in missions, and see how each campaign performed
Articles in this category
How to Create News and Promotions That Appear on the Member Screen
Announce a promotion on your members' home screen in 15 minutes — all 4 panels of the content editor, both languages, artwork and the detail-page button.
How to Set the Start and End Dates and Where the News Appears
Run a news item only while the promotion lasts, and put it where customers look — the status, the start and end dates, and the News Tags that pick the position.
How to Send a Notification to a Specific Group of Customers
Notify just the customers you mean, over LINE, in 20 minutes — picking the group, the 1,040 px rich message, the button colours and where tapping it leads.
Automated Line Notification Management
Set it once and the system sends it — the 7 events DeepBLOK messages your customers about on LINE, from points earned to expiry reminders and birthdays.
How to Send Coupons to a Customer Segment
Win lapsed customers back with a coupon sent to their group — 25 minutes, covering segment choice, capping the coupon count and checking stock first.
How to Send Coupons to Named Individual Customers
Already have the list of customers you want to reach? Send coupons straight to them in 20 minutes, by typing account numbers or uploading a CSV file.
How to Schedule a Campaign in Advance
Let the system send your campaign at 9am Monday — 3 minutes to set up, plus what separates Schedule publish from Save as draft and how to check it's queued.
How to Track Campaign Results: Reach, Clicks and Coupon Use Rate
Read what a sent campaign achieved in 5 minutes — Reached, Clicked and the coupon use rate, plus how to tell whether to change the content or the audience.
How to Turn Questionnaire Answers Into Customer Groups
You asked the questions — now what? How to design questions whose answers can become a group, and the routes that actually work today in DeepBLOK.
How to Create a Check-In Mission
Want customers coming back daily? Set up a check-in mission in 6 steps — mission type, day count, both rewards, icons and the colour set.