Getting Started
Get set up from day one: sign in to the Backoffice, create your first admin, set how points are earned, and bring your existing customers across
Articles in this category
Log in to DeepBLOK Backoffice
Log in to DeepBLOK Backoffice with your invited email, verify with the 6-digit code emailed to you, then reach the home page. All 3 steps, with screenshots.
Backoffice Tour: What Each Menu Does
New to DeepBLOK Backoffice and not sure where to start? A plain-English map of all 12 left-menu items, what each one does, and where to begin for your role.
How to Change Your Own Password
Change your DeepBLOK Backoffice password yourself in under a minute from the Profile menu — screenshots for every step, plus what to do if you're locked out.
How to Create an Admin Account for Your Teammate
Invite a teammate to DeepBLOK Backoffice in 5 steps: the Admin Create form, choosing a Role, and what the invitation email actually contains.
How to Resend an Admin Invitation
An invited admin still can't get in? Resend the invitation in 3 steps from Admin Setting — how to check status and what's in the email.
How to Build the Customer Registration Form
Want more than a name and a phone number from new members? Configure your registration form in 4 steps — choose which fields to collect and which are mandatory.
How to Set Up Branches for the Member Registration Form
Want to know which branch each member signed up at? Turn on the branch field and build your branch list in 5 steps — plus how to verify it customer-side.
How to Import Your Existing Customer Base via CSV
Got an old customer base with tiers and points? Import it into DeepBLOK yourself via CSV in 5 steps — plus the setting that silently drops your data.
How to Read the Dashboard
Opened the DeepBLOK Dashboard and unsure which number matters? Read the Dashboard step by step, from total members to the 4 Top cards.
How to Set Point-Earning Rules
Want customers to earn 1 point per ฿100 spent? Set your point-earning rule in DeepBLOK Backoffice step by step, with a worked example and a way to test it.
How to Customize the Member Welcome Screen
Add your logo, background and welcome message to the screen customers see right after signup, with exact image sizes and the Save step people miss.
How to Upload Artwork for News and Promotions
Upload news and promotion images in DeepBLOK right the first time: all 3 image sizes, choosing Hero banner or Homenews, and why an image won't show.
How to Upload Artwork for Rewards
Fill all 4 reward image fields in DeepBLOK in 10 minutes: correct dimensions, how to spot a missing image from the list, and the save button to avoid.
How to Create a Customer Questionnaire
Ask your customers what they like: Add up to 5 of your own questions to the signup form, in 5 answer formats, with rules that keep answers usable.